Shipping Policy

Mutant USA ships to USA only. We do NOT ship to Hawaii, Alaska or Puerto Rico. We do not ship to APO/FPO addresses. Orders with PO BOX are not eligible for expedited shipping methods.

Typical delivery time is 2 to 7 business days, Monday to Friday. Some orders may qualify for next-day delivery according to the zip code. PLEASE NOTE that signatures are not required for deliveries; therefore, if there is no one to accept the delivery at the shipping address you provided, it will be left at the door. We are not responsible for missing, lost, or stolen packages. Please track your package, note the delivery date, and be present at your shipping address to accept your package. Extra freight charges will be incurred if your order is undeliverable and returned to our warehouse.

You are responsible for providing us the proper shipping address. Shipment re-routing is prohibited, and such shipments will be returned to our warehouse. You will be credited the amount for the goods, minus the actual freight charge incurred.

 

FAQ

Do you ship to P.O. Boxes?

Yes, however orders with PO BOX are not eligible for expedited shipping methods.

What do I do if I receive a message that you do not ship to my address even though I live in USA?

If you live in the USA within the areas that are covered on our shipping policy,  your order might not be processing due to an inventory shortage on the warehouse that serves your region. Please send a message to our Consumer Support using this toll and our team will help you out.